We stand with our communities. Click here for a letter from our CEO & additional COVID-19 resources. As we continue to serve our communities, call volumes remain very high. To avoid a delay in submitting your inquiry, please contact us via email or TownSq.
1. What is TownSq?
TownSq is an all-in-one mobile app designed to help you connect, collaborate and stay up-to-date with your community – any time on any device. TownSq streamlines operations for board members and simplifies community living for homeowners. With TownSq you can:
2. How do I download the TownSq app?
TownSq is available for download on iOS and Android devices. Follow the steps below to download the TownSq app:
3. How do I register for TownSq?
Registering for TownSq is fast and easy. Follow the steps below to get started:
4. How do I find my account number?
You can find your account number on the top portion of the billing statement or in the upper portion of your coupon book.
5. How do I make a payment?
You can make payments from TownSq via the web or the mobile app.
To make a payment from the web, follow these steps:
From the TownSq app:
6. Who do I contact for billing issues?
Contact the client accounting department at 888-397-9210.
7. How do I update my mailing address?
To update your mailing address, you must contact your branch.
8. Do I incur fees when I pay my assessment on TownSq?
When making credit card payments online, there is a $2.95 convenience fee plus 3.5% of the total payment amount. This fee is based on your assessment and varies by community association. When making a payment via e-check, there is a $2.95 convenience fee.
To learn more, visit the TownSq website at https://www.townsq.io/. To receive expert tips and tricks about organization, technology, maintenance, lifestyle and more, read Neighbor Nook, the TownSq blog.