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Associa Hawaii

Jun 14, 2019
Associa Company
Nearly instantaneous response from Chanelle and then from Winona to assist me in changing my auto-debit to a new bank. Thank you both and keep up the good work
replied on Jun 14, 2019:
Aloha Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you and take care.
Jun 14, 2019
Associa Company
I was having issue setting up my auto debt since November. I sent in the direct draft paperwork and I have attempted to compete it online. I then called and ask for help from a staff member who helped and said it was good. Well 2 months later I was still not being drafted for my HOA fees. So I wrote a letter to the company stating my issues and for a manager to assist me. I promptly received an email from Nona an assistance supervisor who was able to help square me away. Thank you for your assistance.
replied on Jun 14, 2019:
Aloha Johnnie, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help! Thank you and take care!
Jun 14, 2019
Associa Company
Was frustrated with an Associa Hawaii manager not returning any of my messages! Little did I know that she was on vacation. Associa then put me in touch with Melisa who diffused my disappointment! A real asset to the company!
replied on Jun 14, 2019:
Aloha Bobby, we are glad we could help! We are happy to pass along your comments to the team here at Associa Hawaii! If you have any further questions, please give us a call. We're always happy to help! Thank you and take care.
Jun 13, 2019
Associa Company
We are on the mainland for the summer and would not be able to attend the upcoming meeting. We were able to send our proxy vote. We did not have a Fax Machine so I took a picture of our proxy with my iPhone and emailed a copy. We were notify that it had been received. Thanks for the follow up
replied on Jun 13, 2019:
Aloha Harold, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you and have a fantastic day!
Jun 5, 2019
Associa Company
Monica Jones is absolutely perfect. She gave me such wonderful customer service.
replied on Jun 5, 2019:
Aloha Frances, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Thank you again and take care!

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