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McKay Management

Jun 14, 2019
Associa Company
Excellent assistance from Mrs. Morgan Place with a community wide issue with our pool! Anytime a resident pays dues to an H.O.A. it is assumed that there is a designated group of people assigned to deal with arising issues. After you make an effort to point these out to your management company, but it feels like nothing is being done, it's easy to become emotional on the subject. However this isn't the case with a problem that recently arose. Upon reporting the issue I was pleased with way Mrs. Place quickly responded to me. She had someone respond in person, checked back with me to make sure it wasn't recurring, and helped put together a plan of action to prevent future incidents. Now after a month has passed I feel her proactive response has prevented an ongoing issue. Thank You
Mar 21, 2019
Google Associa Company
I cannot say enough good things about Associa McKay. After my dad died, we had trouble getting things figured out and our units back on track. They were so helpful and supportive throughout the process. Specifically, Kathryn went above and beyond the call of duty every single time. I would recommend them over and over again!
Associa Company replied on Mar 22, 2019:
Amy, thank you for sharing your experience working with Kathryn and your recommendation. We are glad we could be helpful and supportive to you and are truly sorry for your loss.
Feb 28, 2019
Associa Company
McKay management has been our management company for 7 years. As with any effective management company, it’s the general manager and property managers that really make things work. I’m sur that I speak for the rest of our Board when I say that we are extremely happy with Jada Hilyer, our general manager and Kathryn Davenport, our property manager. Kathryn attends all of our monthly and annual Board meetings. She manages all of our day to day requirements such as financials, meetings and election records, gate systems and cameras, landscaping and special projects implementations. We are exceptionally pleased! Greg Williams President, Chestnut Ridge Home Owners Association
Jan 30, 2019
Google Associa Company
I can only speak to my own experiences. We are owners of a townhouse condo managed by McKay. We have had nothing but excellent interactions and prompt service when required. By way of example, we have requested advice and documents during purchase and sale, maintenance work, and general advice. Each occasion was promptly managed to our satisfaction. Thank you.
Associa Company replied on Feb 1, 2019:
Hi Luke, thank you for taking the time to leave a review for us at McKay Management. We're happy we could meet your service expectations! We will share your excellent review with our team.
Jul 11, 2018
Associa Company
We had a tree fall into our yard that was not on our property. The community association manager, Kris, responded quickly to our issue, and communicated effectively with the association's landscape company and had it taken care of.

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