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Blue Mountain Community Management

Jan 9, 2019
Google Associa Company
Pretty responsive
Associa Company replied on Jan 10, 2019:
Raghu Prasad G, thank you for taking the time to rate and leave us a review! We value your feedback and will share your review with our team.
Jan 8, 2019
Associa Company
Customer service was very polite and patient and an actual person answered the phone.
Jan 6, 2019
Google Associa Company
Blue Mountain has been a disappointment for me as a resident in brand new townhouses that they "manage." I generally get no response to phone calls or emails with my concerns, and even though the community is pretty upside down with construction at the moment, someone took the time to come around and put violation notices on our doors for various reasons. I have recently discovered ONE person at Blue Mountain who actually responds and takes action, Kevin Potter. Otherwise, I would warn rule-abiding people against moving anywhere that Blue Mountain HOA manages. It's very frustrating to be responsible homeowners, and not get any response from questions and concerns.
Associa Company replied on Jan 7, 2019:
Liz, thank you for taking the time to leave us feedback and for bringing these issues to our attention. We would like to reach out to you in order to fully understand your situation and help resolve the issues you mentioned as soon as possible. Please contact us at customerservic e@associaonline.com with your contact information and any additional details and a team member will reach out to you.
Jan 4, 2019
Associa Company
I have been a member of many HOAs in many locations. I called Blue Mountain which oversees our neighborhood and got my first surprise - someone picked up the phone! This is almost unheard of and I cannot recall any other time at other places where I did not go to voice mail. I talked with Tracy Kuehl about submitting a request for the Architectural Review Committee. She was very pleasant, confirmed receipt on my submittal, and got the reply back much faster than anticipated.
Jan 3, 2019
Associa Company
Mariana Mendoza was such a delight to speak with. She was very helpful and courteous! She was eager to help and made my call so pleasant. Very competent, which is so appreciated. .

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