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Colorado Association Services

Nov 21, 2018
Associa Company
I contacted Mr. Burgess requesting some information and he was very quick to respond back to me. A speedy reply is always appreciated!
Nov 16, 2018
Associa Company
Amy Benvenidez is wonderful at CAS here in Lakewood Co. I wish she was still over my condo complex, Sunpointe I at Lakewood Estates in Colorado. There are not enough employees at CAS to adequately service your customers, of which I am one who has owned my Condo here for 13 years. Elena Taylor, who took over for Amy B. A couple of months ago is terrible. She should not be in this job and does not understand how to communicate with the customer, and she doesn't understand emails to her written in plain English. Her emails back to me (Elena) have let me know she doesn't understand and have been completely inappropriate. I have already emailed you about Elena earlier today, 11-16-18. Please help we people who live in condos and PLEASE get more employees and good employees like Amy B. The turnover is ridiculous! Sunpointe I at Lakewood Estates. Susan Eckart
Nov 16, 2018
Associa Company
Elena sent an email to residents of Clayton Lane with update on window cleaning and a reference for residents with balcony doors and windows. It was very helpful to me for adding to my service provider list
Nov 16, 2018
Google Associa Company
Bianca went out of her way to help me with a difficult situation. She always answered her phone and even if she did not have the answers and it was not her responsibility, she continued to do what she could to help me. Thank you Bianca
Associa Company replied on Nov 19, 2018:
Hi Tamara, Thank you for sharing your experience working with Bianca! We are happy to pass along your comments to the team here at Colorado Association Services!
Nov 12, 2018
Associa Company
Isaac had method, purpose, and reason. He is also personable and was able generate some valid points and solid ideas. (As we met to discuss a project we may be working on).

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November 21, 2018

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