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Community Management Professionals

May 31, 2019
Google Associa Company
I wanted to recognize one of your employees, Rebecca I. Vélez Méndez. I am in the process of selling my home and received two (in my opinion, unwarranted) violations after I had moved out of the property and had relocated. My realtor had emailed your organization on in an effort to get the violations resolved, but did not receive a response (perhaps he used the incorrect contact). With closing scheduled for today, I was able to reach out to Rebecca. She understood my concerns and once I forwarded the email that had been previously sent, she contacted the covenant coordinator quickly and these violations were closed the next day, allowing the sale of my home to close as scheduled. I want to express my appreciation for her quick actions and happy personality as she handled the issue. Thanks to Rebecca my home will be sold on time today and I’ll be able to close on my new home! Thank you again to Rebecca...she was my angel!! Sincerely, Sheryl
Associa Company replied on Jun 3, 2019:
Sheryl, thank you for taking the time to share your experience working with Rebecca! We're very happy to hear she could help you out. We will share your feedback with Rebecca and our team.
May 9, 2019
Associa Company
Frank Alvarez Abreu is an outstanding property manager who consistently goes above and beyond time and time again. He has been a tremendous resource and help to us since we took ownership of our condo last August. Frank is extremely reliable and makes himself easily accessible to his residents. He is prompt in his replies to e-mails and messages. Frank actively keeps our condo community informed via e-mail updates of all relevant current news. He is the consummate professional who is a caring and compassionate person who cares about the communities he manages and residents who live there.
Jul 11, 2018
Associa Company
There was an accounting error through my banks bill pay system that I was unable to correct on time. I sent an email to our property manager John Mullins, he promptly took action and was able to solve my problem. We are looking forward to work with your team. Great job thanks.
May 8, 2018
Google Associa Company
Bob Borg was very prompt with his reply!
Associa Company replied on May 10, 2018:
Benjamin, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community.
Mar 6, 2018
Google Associa Company
Respond in a timely manner and are willing to discuss issues or concerns.
Associa Company replied on Mar 7, 2018:
Priscilla, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community. We will share this feedback with our team.

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