Dallas, TX – September 10, 2018 - Associa Advantage, Inc., an Associa company, has partnered with Parcel Pending to provide communities and residents with innovative package management solutions that simplify and secure the delivery and retrieval of packages and online orders, including meal kits, groceries, parcel packages, flowers, medications, and more.
The new partnership offers communities access to Parcel Pending’s indoor, outdoor, and refrigerated electronic locker systems that enable residents to pick up packages at their convenience. The way Parcel Pending works is simple. When a package arrives, it is placed into a secure Parcel Pending locker. The recipient is then notified by text and/or email with a passcode to use when retrieving the package(s) privately and safely at any time.
“Parcel Pending is an easy solution that will allow our residents the ability to pick up packages on their timeline, with extra security and a worry-free retrieval process,” stated Jennifer Shannon, Associa Advantage president. “Associa Advantage is always searching for new ways to make the lives of our communities and residents stress-free. With Parcel Pending, community managers don’t have to worry about package storage or distributions, and residents will no longer miss deliveries, worry about theft, or need to rush home before the management office closes.”
“We’re honored to partner with Associa Advantage to bring our electronic locker solutions to their communities and residents,” stated Lori A. Torres, Parcel Pending chief executive officer. “Over the last two years, e-commerce has increased parcel volume by 48 percent, and this type of high package volume will only continue to escalate as more residents shop online. At Parcel Pending, we understand that today’s time-crunched property managers need a quick, easy, and secure way to manage the daily package tsunami they've been battling. That's why our lockers are designed to get property managers out of the business of package management and back to providing phenomenal customer service.”
“We alleviate the stress of package management by assuming all customer service responsibilities for package delivery, notification, and retrieval,” continued Torres. “It’s a win-win for everyone, and we are thrilled to be working with Associa to roll these lockers out at their properties."
With more than 180 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.
About Parcel Pending
Parcel Pending is a leading provider of package management solutions to simplify and secure parcel deliveries. Parcel Pending combines 100% Always-On Customer Service, electronic lockers and mobile applications to improve the customer experience, while reducing operating costs. Parcel Pending markets to multi-family communities, commercial office buildings, retailers and universities throughout North America. More information is available by calling 855-316-4756 or at www.parcelpending.com.
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