Associa Using Advanced Technology Group's C3 Mobile for Quicker Violation Reports and Maintenance Repairs

May 17, 2017

Dallas, TX – May 17, 2017 – Associa, the industry’s largest community management company, is taking full advantage of the features that Advanced Technology Group’s C3 Mobile has to offer. The app allows the company’s inspectors and maintenance staff the ability to provide updates remotely and in real-time, allows access to homeowner accounts and generates reports in the field.

C3 Mobile gives the company’s inspectors the ability to enter violations remotely, while at the residence, for a faster notification process with no delays to the homeowners. These notifications include verification pictures of the violations and Google geolocation information for more accurate monitoring.  The app also allows maintenance staff to receive service requests and work orders remotely for quick and easy resolutions. The staff is able to provide up-to-date assessments on work completed or delayed and records all before and after photos.

C3 Mobile also allows users to:

  • Access homeowner accounts for the most current information, including balances and transactions, cell phone numbers and geolocation identification.
  • Generate C3 reports remotely and deliver the reports directly from their mobile device to a board member or homeowner via email, cloud print and/or Google drive.
  • Provide managers the ability to view association information that is always up-to-date and accurate.

Accessible via smartphones and tablets, Associa has deployed C3 Mobile across the company and is available to all Associa inspectors and maintenance staff. C3 Mobile gives Associa employees the tools they need to provide the best, most efficient customer service to residents and managed properties.

 

About Associa

Delivering unsurpassed association management services to communities since 1979, Associa leads the industry operating more than 180 branch offices across North America and employing 10,000 team members dedicated to serving nearly five million residents who are part of the Associa family.  With unrivaled industry expertise, safeguarded finances and trailblazing innovation, Associa provides solutions designed to help communities achieve their vision. To learn more go to www.associaonline.com.

About ATG

Advanced Technology Group, Inc. is a premier provider of technology solutions for the community association industry. Founded in 1991, ATG's flagship product is Complete Control for Communities, commonly referred to as C3, and is used to manage the operations of some of the largest and most successful community association management companies in the industry. For more information on ATG and C3, please visit us on the web at www.atgonline.com or call us directly at (877) ATG-5050.

Living Better Blog

Living Better Blog

The definitive lifestyle resource for all things community-related, including industry news, educational resources and tips and trends for house and home, all designed to elevate your experience of community living.

Visit Our Blog

Recent Articles

Tree Safety Checklist: Reduce the Risk of Tree Failure this Winter

October 19, 2017

Preventing Water Damage Before and After a Hurricane

October 18, 2017


Mission Statement

Delivering unsurpassed management and lifestyle services to communities worldwide.

Watch Video
TO TOP