Desert Resort Management

Dianne has been wonderful. A breath of fresh air compared to the previous on site manager. I am a snow bird and when I returned had some issues with my landscaping. Dianne promptly filled out a work order and within minutes the gardners were at my place addressing my concerns. I also returned to address the motion sensor lighting along the pathway through the casitas which have not been working for over a year. After numerous complaints and work orders spanning 1 year and promises from former board member Clarence who was on the architectural committee and responsible for lighting the light was not addressed. I reported it to Dianne and within a day the light was fixed. I am so impressed with her prompt results and assistance. I am telling all my neighbours to go to her with any concerns or issues, since they all have given up due to lack of results from our previous onsite manager. I am so happy to have her.

I am giving this rating of 5 for Diane who is always helpful when I call her.

Have had three cactus plants in the rock area behind our unit that needed trimming for YEARS Mentioned many times to landscapers and then Mgmt. Dianne wrote a work order at about 11:00AM one day and two gardeners showed up about 2:30 and did a very good job on one before time to quit for the day. This is just one example of the improvement she has brought to our community