To whom it may concern, My name is Evelyn Pagan and my address is 12822 Forestedge Cir. I am currently writing you because of the lien on my house. I have spoken to Woodland HOA and they explained that I am missing some payments in July of 2020. I did not receive and emails/ phone calls or any type of communication of a missing payment. If I were aware of this, I would have paid it ahead of time. My husband and I have lived in this house for three years and never have had any problems with the HOA. I believe that the HOA should waive the fee this one time due to this being the only time that this will happen with our account. To resolve this issue, I intend to pay for the whole year in the future to make sure we will always be up to date with payments. Thank you for your time and I hope you have a great day. Sincerely, Edward and Evelyn Pagan

As an HOA Board Director for a community in Windermere, Central Florida we find working with Associa and in particular our Manager Ron Shipwash a very easy process. Ron goes above and beyond for our community from site visits as and when we need him, to an almost immediate response for issues that arise. We feel reassured that Ron and Associa are working for us and value their advice and guidance as we try to run our community the absolute best we can for our homeowners and residents. Associa have a complete in house team at our disposal from the legal dept to handyman services. Ron will tackle the tough jobs and be the face of the HOA where needed and get us answers to the issues and dilemmas we encounter.

Appreciate Frank's willingness to go above and beyond for our community. As a relatively small community, we appreciate the high level of diligence he puts into our business and community dealings. Thank you Frank W!