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Community Group

4.9 /5
370 reviews

Richmond, VA, US | Office Information | Contact | Request Proposal

Community Group

MY ACCOUNT

TownSq is Associa’s all-in-one solution that combines the administrative and social aspects of community living. Meet your neighbors, manage your account, pay online and communicate with your community management team – any time on any device!

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HOA Management & Property Management Services

Community Group serves the Richmond, Charlottesville, Newport News, Virginia Beach, and Williamsburg areas with unrivaled HOA management and property management services. Our dedicated community management experience provides the full suite of services every association needs to thrive - from bulletproof financial services to comprehensive maintenance, and more. Contact us today to learn more about how our HOA, condo, and rental property management services can help you achieve your community’s vision. To learn more, visit our office information section, read our reviews, or visit the Living Better Blog.

Office Information

3901 Westerre Parkway, Suite 100
Richmond, VA 23233
P: 804-270-1800
M-F 9:00AM-5:00PM

1524 Insurance Lane, Suite C
Charlottesville, VA 22911
P: 434-984-0700
M-F 9:00AM-5:00PM

11818 Rock Landing Drive, Suite 204
Newport News, VA 23606
P: 757-873-1800
M-F 9:00AM-5:00PM

4534 Bonney Road
Virginia Beach, VA 23462
P: 757-499-2200
M-F 9:00AM-5:00PM

4808 Courthouse Street, Suite 205
Williamsburg, VA 23188
P: 757-345-6400
M-F 9:00AM-5:00PM

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Reviews

Community Group

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Survey
5.0/5
Sep 21, 2020
Associa Company
I have been a resident at Monument Square in Richmond, VA for 3 years and have been extremely pleased with the service Associa (specifically Mary Singer) has provided. Mary has been an asset to Monument Square with her problem solving, attention to detail, eagerness to keep MS in tip top shape, and her ability to keep things running efficiently at MS. Mary does a wonderful job of working with the vendors to keep costs down and at the same time getting quality work. Kudos to Mary Singer for helping to make MS a great place to live!
Survey
5.0/5
Sep 17, 2020
Associa Company
I have been a resident of Monument Square for three years living in a mansion unit at 5201 Monument Avenue. During that time, the on-site manager went from OK to our newest and greatest. It is with extreme pleasure that I write about Mary Singer and her attitude and willingness to go above and beyond whatever her responsibilities are to serve the community with a wonderful amount of style and verve. I currently am in charge of the Systems & Facilities for our HOA and work closely with Mary on a number of systems issues to include roofing and painting. Mary is in the firing zone on a number of occasions with owners who are less than polite in their demands, many of which do NOT fall under her control. Her responses are timely and accurate. Having been in the insurance claims industry as an adjuster, supervisor and VP of property losses, I understand irate customers and how difficult they are with whom to communicate. She is one person that I would hire as she has a smile on her face and in her voice. I would hope that she is adequately compensated for her position. She is not only the face of the Board of Directors, she is the voice of Associa and she performs well above expectations. Thanks for letting me give you feedback about this employee.
Survey
5.0/5
Sep 17, 2020
Associa Company
We moved to Belmeade approximately 3 years ago. We have had the opportunity to work with Cortney Dees on numerous occasions. On each occurrence, we have found Cortney to be very professional and prompt. Cortney is amazing to work with. Her friendliness and professionalism is refreshing. Even though we have not had the opportunity to meet in person, we can say that all our email and phone conversations have been to get the issue resolved quickly. She has gotten to the issue and has gotten them resolved timely and professionally. We really appreciate and admire her. We thank her sincerely. Cortney, amazing and awesome are not the words that describe you justly.

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Homeowner Association Services

MANAGEMENT SERVICES

We help manage homeowner associations and communities of all sizes by doing everything from negotiating service contracts and communications to fee collections and financial reporting.

MAINTENANCE SERVICES

We provide a vast array of community maintenance services and resources for homeowner associations and property managers to ensure your neighborhood is well maintained even in emergency situations.

  •  Common Area Maintenance
  •  Home Repair & Maintenance Services
  •  Emergency Services & Restoration

REAL ESTATE SERVICES

We have the services, contacts, technology and know-how to guide you through the real estate sales, leasing and property management process.

  •  Property Document Storage & Retrieval

EMERGENCY RESOURCES

Protect your family and your community with these hurricane resources.

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Careers

Careers

We have unsurpassed resources to help advance your career, from unparalleled professional development to the latest software and technology.

Career

Social Spotlight

We share our insights and experience across our social channels. Below you can filter and see some of our latest posts.

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