Patricia, Thanks for all your quick responses to any issues or concerns that our community may have during any given day. We quickly get together and discuss any actions that are necessary to communicate as a team to resolve an take immediate solutions. I enjoy working with you and keep up the good work.

As a resident and as a board member, working with Patricia Bravo has been instrumental in bridging gaps that before previous community managers wouldn't engage with members of the community. Each and every time we have called upon Ms. Bravo, she has come through. I cannot stress the importance of having someone as reliable as Patricia. I'm certain that your vetting process was difficult but we'll worth it in your hiring of Patricia Bravo.

I have been working with a few of your community managers on a particular property called Cypress Creek Townhomes. Recently, Nicole Lopez has been appointed as the community manager for Cypress Creek Townhomes I have seen a 100% improvement from my end, and it has been extremely productive. We have had on-site visits and a constant stream of communication in both directions. The outcome has been knowing exactly the concerns of the residents and homeowners and being able to provide tailored solutions based on the information provided. As a vendor for the association, I find it refreshing to have a manager who is willing to work as a partner with us to see that the community upholds its standards. I have found a renewed excitement to be apart of all that is in store for Cypress Creek Townhomes and hope that my working relationship with Nicole will allow WLE to showcase our abilities and enhance our partnership with not only Cypress Creek Townhomes, but Associa as well. Thank you for allowing WLE to be a partner with the Associa Team.