Homeowner Communications

Your homeowners want more than just a neighborhood – they want a true community and sense of belonging. To help build that community, implementing an effective communication strategy for your association's residents is key. Associa provides a suite of services that make it easy for you to keep your HOA’s residents well informed about community news—and create a buzz that gets people talking.

We go beyond to give you all the communication channels you require. Besides the very basics like annual meeting assistance (setup and mailing meeting notices) and responding promptly to service or emergency requests, we have a range of unique services available for your community.

Associa’s Website and Living Better Blog

The Associa website is a centralized, convenient communication hub. Along with our Living Better blog, and Associa’s presence on Facebook, Twitter and LinkedIn, this website is at the center of our company’s online identity. Its simple navigation allows you to quickly learn more about our services and our local teams, get timely news, announcements, and emergency information and grow your skills and enhance your community with useful educational resources.

TownSq

Experience community your way

Meet your neighbors, manage your account, and access the resources you need for better community living, all through one user-friendly mobile app. TownSq combines the social and administrative aspects of community living and helps you connect with your neighbors, collaborate with your management team and stay up-to-date on community happenings – any time on any device.

Boards Can:

• Post polls and announcements
• Access governing documents and financials
• View open violations
• Manage common areas and amenities
• Create committees to manage special projects and assignments
• Save time and reduce paperwork
• View and receive updates on community projects
• Upload and access association documents whenever you need
• And more

Residents Can:

• Easily communicate with neighbors, community managers, and board members
• Manage their account and pay online
• Get up-to-date community news and events
• Request and review status of service inquiries
• Participate in community polls
• Reserve common areas and amenities
• And more

Community Websites

Our new community website solution is integrated with TownSq for a convenient, all-in-one community living experience. Promote your community with a completely custom, mobile-friendly website while providing seamless access to TownSq for board members and residents.

• Fast and easy to set up and update
• Multiple themes, fonts and colors to choose from
• Multiple page templates to choose from
• Preview content for approvals before publishing
• Responsive web design for easy-to-read mobile and tablet view
• Unique subdomains available with support for custom domain masking

Community Newsletters

Associa community newsletters help your community stay informed. We provide production, publication, creative and distribution services to help build stronger connections among homeowner association residents, board/committee members and the community manager.

Messaging Services

Associa also provides another easy way for your community to stay connected by delivering timely, customized messages to each registered homeowner. This can be accomplished through a variety of methods, including voicemail, text-to-speech, text message and email – whatever best fits the needs of your community.