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Associa Sierra North

Survey
5.0/5
Sep 13, 2021
Associa Company
I just wanted to comment on the excellent customer service we received from Lacey Cuington. We have been struggling for months to communicate with the review committee for a new construction project. I got in contact with Lacey who was just filling in for another employee and could not be more pleased with her level of knowledge and communication. Her responses were prompt and clear, she was able to clear up any miscommunication with the committee within a week. This level of service is refreshing to see! Thank you Lacey for all of your help with this matter!
Survey
5.0/5
Sep 3, 2021
Associa Company
Worked with Jeanne in Reno. She couldn’t have support me better. Very pleasant, professional and personable
Survey
5.0/5
Sep 2, 2021
Associa Company
Jeanne Tarantino always gets back to me almost immediately if I have a question.
Survey
5.0/5
Aug 31, 2021
Associa Company
I hope that the C-Level executives of your company understand that we first hired Associa Sierra North years ago, because of… Jeanne Tarantino; and, the single greatest reason that we keep renewing our contract with Associa Sierra North is… Jeanne Tarantino. Many years ago, I Chaired the committee that conducted our search for a new HOA Management Company. I was involved with more than a dozen face-to-face interviews of Management Companies, and Jeanne was a clear standout out back then… and today. Since hiring ASN, I have remained actively involved with our community, and I am very, very pleased to say… Jeanne Tarantino exceeds my expectations in every aspect of her service. Her verbal and written skills, for example, save us time and money every single week. She has a rare talent to listen to perspectives from a group of people and then to quickly extract, organize and simplify the disparate statements of many… into a clear, concise, statement that all may understand. In this way, she helps build consensus… fast. This particular ability of hers expedites meetings and improves communications within our teams (Board, ALC, other). Additionally, this same skill set enables her to streamline our Board’s communication with property owners and vendors. Jeanne is so talented in the art of highly effective communication that she makes it very easy… actually enjoyable… to work with her one-on-one, and in groups. Mrs. Tarantino’s adeptness is not limited to communication. Her depth of experience, combined with an ability to apply lessons she has learned elsewhere to improving outcomes within our HOA… has saved us time and money on innumerable occasions. As for her professionalism… it is top-notch. She speaks with respect and kindness even to those who may be rude or objectionable toward her. This characteristic of hers has helped our HOA avoid unwarranted lawsuits, and to reduce conflict within our HOA as well as with our vendors. I could go on and on. Suffice to say… Jeanne Tarantino is appreciated. Thank you, Jeanne.
Survey
5.0/5
Aug 4, 2021
Associa Company
Jeanne Tarantino was my first contact with Arrow Creek HOA. She was extremely helpful and answered every question that I had. She will be a great resource for any HOA situation I may need to deal with in the future. Thank her for me.
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