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Associa Northern California

Jul 16, 2019
Associa Company
I was happy to be informed about the next Bulky Item Pickup in our community. Debbie Lewis is keeping us informed!
Jul 10, 2019
Associa Company
PHONE AVAILABILITY POOR. I rarely get a live person when calling. This is common issue. Their Phone tree is also difficult. Reaching your association manager is important, and yet (for instance) when you get a letter asking for your response/action, the property manager extension is not included. And soooooo, you call the general phone# and get the phone tree.
Jul 8, 2019
Associa Company
Jim Colby provided clear answers to my questions within twenty minutes of my email to him. I am a new customer, someone whose community just hired Associa beginning July 1. My ownership situation is a bit different from others, and Mr. Colby answered each question with very specific and helpful guidance. Thank you!
Jul 4, 2019
Associa Company
Kudos to Trista Moreno for getting the clubhouse repaired so quickly. Thanks Trista!
Jul 1, 2019
Associa Company
Always addresses the customers concerns first and foremost! A joy to have in our office. Angela has a gift that cannot be taught! She is helpful, not only to her local office, but she is extremely helpful with minimizing a homeowner's concern(s) and making sure she tries to help them as much as she can prior to just transferring their call. Angela is an asset to our company and we are luck to have her!

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