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Associa Northern California

Survey
5.0/5
Feb 14, 2020
Associa Company
Thank you for presenting my request for lighting I area of my parking space and the walkway into my condo. This isi the first time a request I’ve made has ever been followed up . I greatly appreciate this. Keep up the good work.
Survey
5.0/5
Feb 14, 2020
Associa Company
Anna M Jones I want to say I'm quite pleased how things are going since you came on board as our property manager, you and your Associa staff seem confident and quite able in our management business. I'm looking forward to see the results that we dearly need as with our previous management company were a bit less than desired. So I say thank you for you efforts helping us proceed as we really need you help as many things have been neglected for many years such as the parking lot repairs. Also many of our BODs are in need of your management guidance including me! Thank you so much! Ed Johnson
Survey
5.0/5
Feb 12, 2020
Associa Company
Sangita's reply to my email was quick, and her solution (refunding my overpayment) was simple and straightforward. Really appreciating the quality customer service, as someone who's also in the business of customer service.
Survey
5.0/5
Feb 12, 2020
Associa Company
Monday, 2/10/20 I went to the Associa Northern California office to talk with the Property Manager for Pleasanton Oaks. Sangita greeted me and asked me if she could help me. I explained why I was there (billing question) and she said she could help. She was very detailed and patient with me. She printed out a copy of my statement and showed me what was going on. By the time I left I understood the situation. I had some late fees that I felt should not have been there, Sangita went to management and was able to get them removed. That was much appreciated. Thank you for your help Sangita.
Survey
4.0/5
Feb 12, 2020
Associa Company
Jacob Cunningham was very responsive and made our life easier. My realtor I work for is very busy and likes things to be in order right away. Thanks for making me look good!

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