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Associa Northern California

Mar 21, 2019
Associa Company
Always very responsive to requests about maintenance or security.
Mar 21, 2019
Associa Company
Teresa became our HOA manager early 2017. She is very courteous and is always willing to help.She is also approachable and patient. She is always well prepared for our Board meetings. We appreciate her professionalism and feel blessed to have her as our HOA manager. Recently, she helped us gain back more than $6,000 of interest from Union Bank. We are grateful for her assistance and attention to our HOA.
Mar 20, 2019
Associa Company
Teresa has been manager for our HOA for more than one year. In the past, our HOA had several managers and, without any doubt, she is the best manager we have ever had for our property. Unfortunately, our property has had water leakage problems since last year. Therefore, our HOA has to deal with these very troublesome issues. Besides the normal activities, Teresa helped our HOA quite a lot managing these problems. She never complained about it and always responded to our requests quickly. Our HOA decided to open CD accounts for better interest yield but had difficulty getting the CD accounts opened. Again, Teresa followed through and helped our HOA getting more that $6,000 into our account for the accrued interest. Teresa, you're great!
Mar 19, 2019
Associa Company
Anna promptly sent draft of Board meeting minutes and action items subsequent to meeting, much appreciated.
Mar 18, 2019
Associa Company
While my contact with Alicia was fairly brief, it was quite obvious that she is a great example of personable, professional and patient representation of the Associa "image." As someone highly critical of those who have no personality being assigned to interact with callers as "the first person heard" - be it a receptionist or anyone who "grabs" a ringing phone - regardless of their incredible capabilities in the office environment, I tend to be immediately judgemental or acutely aware of "the exchange." Thus, I feel my assessment of Alicia as the gracious person I characterized with obvious skills - regardless of her other responsibilities - is, perhaps, more insightful than the words of a casual observer, who is/was simply happy to have the phone answered! If you have reason to challenge my assessment, you should know that Alicia and I have never been romantically entangled nor are we related in any way. If you could not bring yourself to at least smile or chuckle at that disclaimer, you should give my comments to another more "rounded" individual with a sense of humor. :-)

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