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Kramer-Triad Management Group

Mar 20, 2018
Associa Company
Tracy replied to my email requesting new front and back porch light bulbs, and the work was done within a couple of hours. Much appreciated!
Mar 15, 2018
Google Associa Company
Thank you for your follow up. A CSR contacted me this morning after i sent you the email.
Associa Company replied on Mar 16, 2018:
Jordan, thank you for taking the time to rate us! We value your business and appreciate the
opportunity to serve you and your community.
Associa Company replied on Mar 10, 2018:
Hello Jordan, we're very sorry to hear that you're disappointed with the service that you've received thus far from Kramer-Triad Management Group. We apologize for any inconveniences you may have experienced. We take customer care very seriously and would like to discuss matters in greater detail to try to come to a resolution. Please email with a number where you can best be reached, and we will ensure that someone contacts you soon. Thank you.
Mar 9, 2018
Associa Company
I was doing a modification to my unit and had a bunch of questions. I was assisted by Katie Schultz, who was so helpful. She was always friendly, quick to respond, and got me the information I needed. It was great customer service. Thanks!!!!!!
Feb 6, 2018
Associa Company
Dee Patsalis, my realtor, resolved an ongoing accounting issue with Kramer-Triad management Group, LLC in regard to my condo monthly fee that began at closing. I could not resolve the issue. Dee took over and persisted until their accounting errors were resolved. I am so grateful for her persistence and expertise. She went up and above all expectations in regard to this issue that had gone on since July 2017.
Feb 5, 2018
Associa Company
Whenever I need assistance tracking down a payment issue Lourdes Thomas is always a enormous help. She is quick to respond and always works to take care of the problem. She is very courteous, knowledgeable, and takes her job seriously.

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