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Legum & Norman

Dec 11, 2018
Associa Company
Please inform your employee, Angela Howell at Bear Trap Dunes she is doing WORLD CLASS customer service. Always answers with a smile, never to busy to help with questions, issues, etc. Angela takes her time to explain what is needed, never skipping vital details and always making sure I am satisfied! She is an asset to your organization and should be treated as your MVP of personnel. GREAT JOB! 10 stars!
Dec 1, 2018
Associa Company
Jamie helped me with my online payment experience. Jamie was extremely responsive, customer-oriented and helpful. I was very appreciative with the assistance I received.
Nov 28, 2018
Associa Company
Keith Elliott (Rental Division) That’s amazing to see your continued communications to the units you manage. Your department's interaction with the tenants has really opened our eyes to the ongoing liability which our condominium contains in the form of uninformed tenants. We thank you for your continued diligence in the protection of the Association as a whole in being very specific about the actions that must be taken by the tenant in proper season to ensure frozen pipes do not happen. The services of this division far exceed the “norm” in this industry and we commend you in your services!
Nov 26, 2018
Associa Company
I am very pleased and want to acknowledge Janet and Roksana for assisting me with getting several issues resolved and closed out during and after the sale of my condo unit. I appreciate the time they took to reach out to me and keep me updated throughout the process as it seems customer service with other companies and in many instances has gone to the way side today. Again, very pleased with the assistance Janet and Roksana have provided to me. Very professional.!
Nov 19, 2018
Associa Company
This review specifically related to a wonderful job property manager Bill Knowles does. He is someone who is dedicated and committed to do the best and serve unit owners every single day. He stayed late on multiple occasions to accommodate community events and to make sure the property has appropriate lighting during dark winter evenings. He is consistent with email communications which I find a good method to communicate with the residents. He always goes above and beyond for what he does!

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