Read Reviews

Associa Hawaii

Jun 18, 2019
Associa Company
Melisa Ciglar and her Customer Care team have provided excellent customer service in resolving a complicated problem. Professional, personal and solution focused...this is the best customer service I have experienced since living in Hawaii. Mahalo nui loa!!
replied on Jun 19, 2019:
Aloha Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Associa Hawaii! We always strive to provide top quality service to every customer, and are pleased to hear that you enjoyed your experience here at Associa Hawaii! Thank you so much again for your feedback! We hope you have a great day!
Jun 18, 2019
Associa Company
Deedee Takushi helped me with my condo insurance and she was awesome!! Very helpful and pleasant.
replied on Jun 19, 2019:
Aloha Charles, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you and take care!
Jun 14, 2019
Associa Company
Nearly instantaneous response from Chanelle and then from Winona to assist me in changing my auto-debit to a new bank. Thank you both and keep up the good work
replied on Jun 14, 2019:
Aloha Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you and take care.
Jun 14, 2019
Associa Company
I was having issue setting up my auto debt since November. I sent in the direct draft paperwork and I have attempted to compete it online. I then called and ask for help from a staff member who helped and said it was good. Well 2 months later I was still not being drafted for my HOA fees. So I wrote a letter to the company stating my issues and for a manager to assist me. I promptly received an email from Nona an assistance supervisor who was able to help square me away. Thank you for your assistance.
replied on Jun 14, 2019:
Aloha Johnnie, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help! Thank you and take care!
Jun 14, 2019
Associa Company
Was frustrated with an Associa Hawaii manager not returning any of my messages! Little did I know that she was on vacation. Associa then put me in touch with Melisa who diffused my disappointment! A real asset to the company!
replied on Jun 14, 2019:
Aloha Bobby, we are glad we could help! We are happy to pass along your comments to the team here at Associa Hawaii! If you have any further questions, please give us a call. We're always happy to help! Thank you and take care.

Living Better Blog

Living Better Blog

The definitive lifestyle resource for all things community-related, including industry news, educational resources and tips and trends for house and home, all designed to elevate your experience of community living.

Visit Our Blog

Recent Articles

HOA 101: What is an HOA?

June 25

Partner Post: Reserve Studies & Your Community’s Long-Term Goals

June 20


Mission Statement

Delivering unsurpassed management and lifestyle services to communities worldwide.

Watch Video
TO TOP