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Nov 12, 2018
Associa Company
I have experienced loosing my check for condo fee when I mailed to SCS office in Arizona, Phoenix. The Check has never been cleared till now. I was charged late fee although I sent the Che k on time. I finally talked to Ms. Rhonda West and she was able to solve my concern. I thank to Ms. west for so many things. I now send my condo fee to Chantilly mailing address. Without Ms. West, I will be lost. I appreciate Rhonda's assistance and kind help.
Nov 6, 2018
Associa Company
Bank required Homeowner billing statement to process paperwork. Requested state and the folliwng dat it was received in its entirety. Polite, professional service.
Nov 6, 2018
Associa Company
Excellent service. Property management representatives responded immediately and were knowledgeable and helpful. An outstanding accounting issue was resolved quickly with minimal back and forth. Painless!
Nov 5, 2018
Associa Company
I was wondering why my change of bank for my HOA fees was not done since I had submitted the change request in September. I spoke to Rhonda West about this. For some reason, she did not get my original request, but once I forwarded it again, she quickly made the change for next month.
Nov 2, 2018
Associa Company
Superb customer service. Rhonda is very responsive, quick and she gets the condo fee issue solved in no time.

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