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Real Property Management and Community Management Solutions

Survey
5.0/5
Jun 15, 2020
Associa Company
The Wetherington Community Association Inc. (WCA) greatly appreciates the services provided by Community Manager, Sheila Grabowski. Ms. Grabowski is dedicated to serving our board members by paying attention to the Restrictive Covenants, By-Laws, and policies developed since the early 1990s. WCA is a complex HOA with legal and financial relationships with two separate HOAs, Fairways at Wetherington (Condo) association and Harbour Town Village Association, both still managed by Towne Properties Asset Management Co. LTD. WCA also has a relationship with the Wetherington Golf & Country Club; a separate legal entity. WCA's only concerns seem to with one or more Associa policies that seem ridged in application such as the identification of legal WCA property owners and perhaps the accounting function's willingness to customized Associa's accounting package. Other issues relate to Associa capabilities that may not be fully implemented in Ohio such as Engineering Services for WCA infrastructure needs.
Survey
5.0/5
Jun 12, 2020
Associa Company
Punctual to meetings, timely in responses, thorough in answers.
Survey
5.0/5
Jun 12, 2020
Associa Company
I been there 12 years and sheila is far and away the best manager we have had. The structure and people she brought in are the best we ever had(KC). We have issues and with her continual support, we can move forward and finally get on a good foundation. May take a few years but forward is always better. Thank you!!!
Survey
5.0/5
Jun 12, 2020
Associa Company
It’s hard to put into words how awesome Sheila has been for our community and myself as an HOA President. Prior to Sheila coming on board our community was not doing well at all. Sheila helped us turn our HOA and community around overnight and never stopped giving 110% effort at all times. From dealing with not the most respectful residents, to keeping the board engaged, and most importantly our community up and running, Sheila was more than I could have ever asked for. I am thankful to have experienced such great leadership and direction from Sheila and have gained a lot of personal and professional knowledge in watching her work so successfully. Thank you!
Survey
5.0/5
Jun 9, 2020
Associa Company
I had a problem with broken drain pipe. I sent Emily Sofayov an email. She quickly forwarded it to Associa along with my pictures. In a few days I go an email from Associa letting me know I was on the list for repair. I thought this whole repair would be more than two months. I was pleasantly surprised that the job was completed today, less than a month. Great service! Nick came today. He checked out the problem and found he did not have the right pipe piece. Rather than doing a poor job, he went to Home Depot and got the correct part. He did everything I asked, took pictures, and gave me an explanation of the repair. I really appreciated that. At all times he was polite, respectful, and professional. I’m glad you sent him!
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