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Community Management Corporation

Aug 30, 2019
Associa Company
I've only dealt with Sherry Harvey a few times. I have always found Sherry to be very professional,, kind, personable and helpful. I truly hope she sticks around:), The same is true for Nicole and Stephane at the concierge desk. These three add to the pleasant atmosphere at Lake Frederick.
Aug 28, 2019
Google Associa Company
I contacted customer service, because I had inadvertently made duplicate payments of the condo fee. I was assisted by Lawrence Wasserman, who was very courteous, and sent me a follow up email immediately, telling me how long it would take to get the reimbursement check. And I did receive the check in that time frame. Thank you. I will seek out Lawrence if I need any further assistance in the future.
Associa Company replied on Sep 3, 2019:
Anu, thank you for taking the time to share your experience working with Lawrence! We will share your feedback with Lawrence and our team.
Aug 21, 2019
Associa Company
I was so glad that the person on the other end of the phone turned out to be Larry. He was patient and understanding about my issue from the get-go. He resolved one part of almost instantly and then later on in the call provided very helpful advice and information. THANK YOU!
Aug 20, 2019
Associa Company
Service was professional; guidance was clear; and, my expectations were met
Aug 20, 2019
Associa Company
I lost my condo payment booklet and Lawrence Wasserman did an excellent job replacing it. Well done!!!

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