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Cities Management

Apr 18, 2019
Google Associa Company
I cant say enough wonderful things about our property manager, Sadie Vance! She has been great to work with these last couple of years. We know that she does her best while juggling several properties. She is usually very prompt at getting back to our members on the board and getting stuff done! She is defiantly a keeper!
Apr 16, 2019
Google Associa Company
---- Burnsville Mn. Eagles Ridge Townhouse Assn Manager Sadie Vance ---- Sadie was instrumental in putting my Application for Architect/Landscape Modification request on the fast track. My Garage door was damaged and I wanted to get it replaced. I was able to get a bid, Association approval and replacement done on the same day. Sadie has always been easy to get ahold of and has been very responsive to my townhouse related needs.....So thank you Sadie!!
Apr 11, 2019
Associa Company
I arrived home this evening after work to discover that my driveway had not been plowed after the heavy snow received all day. I sent an email to Sadie Vance at Cities Management, not really expecting a reply because it was nearly 6pm. To my surprise in less than an hour Sadie contacted me about the issue and within an hour the plow came and plowed my driveway. I was very pleased with her response to the issue. THANK YOU SADIE, YOU'RE AWESOME!!!
Apr 10, 2019
Associa Company
I have been very impressed with the customer service Jessica Ponce has provided today. She listened carefully to my description of a maintenance issue at my property. She submitted (almost immediately) a maintenance request that clearly indicated she knew what the issue was. She eagerly agreed to my suggestion that I could send a picture of the issue, she indicate in an email that she had received the picture and she resubmitted a maintenance request that now includes the material I emailed to her. In a few words,"she is on top of it." She is exactly the right person for your customer service operation.
Apr 4, 2019
Associa Company
---- Burnsville Mn. Eagles Ridge Townhouse Assn Manager Sadie Vance ---- Sadie was instrumental in putting my Application for Architect/Landscape Modification request on the fast track. My Garage door was damaged and I wanted to get it replaced. I was able to get a bid, Association approval and replacement done on the same day. Sadie has always been easy to get ahold of and has been very responsive to my townhouse related needs.....So thank you Sadie!!

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