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Associa Gulf Coast

Feb 18, 2018
Associa Company
Just recently, I changed my homeowners and car insurance. I live in Willow Greens, #708. The insurance company requested a wind mitigation inspection. This inspection was completed on Feb. 6. The company asked for a date the roof had been replaced. I asked the President of our Homeowners Association and he did some checking, without results. I also called Associa to try to get this information. I left several messages at Associa & finally,Mary Beth LeMay called and I told her what information I needed. In the meantime, I received a bill from my Homeowners insurance co. for an additional $1500. I had paid the premium for the entire year. Mary Beth was able to find the information and the building permits granted for the roof replacement. On Friday, Feb. 16,she forwarded the information to me and to the Wind Mitigation Co. as well. She handled this in a very professional manner and I certainly appreciate her diligence in finding the information. Thank you, Mary Beth.
Feb 16, 2018
Associa Company
When our code was entered into the call box at the main entrance, a note would pop up saying the call was forwarded to a voice mail. This came on suddenly and caused some problem with guests trying to call us to open the gate. I called Susan Gladden, she made several suggestions then suggested I call our phone carrier. I did, found blocked calls were the problem and now all is well. She followed up and provided great service.
Feb 15, 2018
Associa Company
When I called in to get a Wind Mit on a property I left a voicemail expecting a call back later that day. Later that Morning I received the report. Very quick! Thanks!
Feb 15, 2018
Associa Company
Feb 13, 2018
Associa Company
Gigi has been extremely helpful and pleasant in assisting me with my pool and fence application. In addition, she reviewed my application and did a great job of understanding and conveying my request to the committee.

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