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Associa Gulf Coast

Survey
5.0/5
Jun 4, 2020
Associa Company
I have emailed Rachel Kanel twice today, once with a problem and once with a budget question. She answered me immediately in both instances, with solutions and answers to both. She is doing an outstanding job.
Survey
5.0/5
May 29, 2020
Associa Company
I have owned and lived in condos since 1995. My Garden Lakes I unit is my second, where I have owned and lived full-time since 2005. The best property management that I have ever had has been with Associa Gulf Coast; and, I have always had above average property management companies and representatives. Service is reliable, professional and personalized with Rachel Kanel as our representative..
Survey
5.0/5
May 28, 2020
Associa Company
My concerns were answered quickly and was most appreciated.
Survey
5.0/5
May 21, 2020
Associa Company
I usually do not complement people for just doing there job. But in this case I am making an exception. I had an hoa check lost in the mail. Subsequently because of the 30 day grace period I did not know Associa did not receive the payment until a few months of late fees and penalties were accrued. I have resided in Bonita Isles for 6 years and have never been late or have had any issues. I initially contacted Ms. Debra Ahrens and she was very processional and considerate. She referred me to Ms. Linda Swarts stating she would be the person to contact. I left a message for Ms. Swarts and to my surprise she actually called back. We have all been in a situation where they say they will call back, but never do. However, Ms. Swarts did call back and was very professional and understanding. She has excellent human relation skills and should be recognized as a valued asset to Associa. She informed me that she would relay my concerns to the hoa board as they would make the final decision. Weather the board recognizes my request or not I want to thank Ms. Swarts for her effort in resolving this matter in an equitable manor.
Survey
5.0/5
May 20, 2020
Associa Company
It's always a pleasure to deal with Mandy. She is very pleasant, professional and knowledge. She is a very organized and works hard for our community.
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