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Principal Management Group of Houston

Feb 20, 2019
Google Associa Company
I had question with me moving into my new location @ Sterling Lakes, Ms. Francessca was very kind and patience with me, and help me with all my question, super friendly, and very happy person.
Feb 19, 2019
Google Associa Company
My experience with other HOA's in the past had been less than ideal (i.e., leaving messages, waiting forever for a response, slow services, etc.) so it came as a breath of fresh air for me today when I called Principal Management Group of Houston and a live person, Maria, picked up the phone. She was courteous, helpful, professional and able to provide me with exactly what I needed instantly as I was on the phone with her. Bravo to Principal Management Group of Houston for your excellent services and for having outstanding employees like Maria.
Associa Company replied on Feb 18, 2019:
Hi David, thank you for taking the time to leave a review for us at Principal Management Group of Houston. We're happy we could meet your service expectations! We will share your review with Maria and our team.
Feb 19, 2019
Google Associa Company
Very prompt about keeping residents in community up-to-date about Board Meetings date changes, security alerts, and reminders on how to contact overnight security if needed.
Associa Company replied on Feb 11, 2019:
Phillip, thank you for taking the time to share your experience working with Katelyn and Amy! We're happy we could meet your service expectations. We will pass along your comments to Katelyn, Amy and our team here at Principal Management Group of Houston.
Feb 19, 2019
Google Associa Company
Katelyn Arroyo, our Assistant Community Manager at Marble arch and from the Associa Company, is prompt and friendly in her responses and dealings that often become harried and pressured, considering the diversity of our community and the problems that arise from plumping to basic security issues. She gets it done!
Feb 19, 2019
Google Associa Company
Very Professioal and focused on assisting me as needed; very open and kind to assist.

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