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Associa Tennessee

Jan 10, 2019
Associa Company
As the President of our HOA I have worked with Associa for 4 years and they have been efficient and responsive. In particular, Kathryn Rodriguez, as our community manager, has been a pleasure to work with. She is pleasant, helpful and detailed oriented. She has made my job as President much easier and I have enjoyed my association with her.
Jan 8, 2019
Associa Company
Last year my mom sold her condo in a 100 unit townhome development. A big part of her decision to move was an improperly managed HOA and some problems she was having with her unit that they wouldn't address. That said, she was VERY cautious and hesitant to buy another condo with an HOA. All that changed when she went to see a condo for sale at Heritage Landing, when the staff including Karen Gouger and Hilary Phillips went out of their way to meet with her. I was long for the tour and I could tell right away that it was a professional team with strong management practices. They professionally represented Associa and put any fears my mom had at ease. They have since followed up their talk with action and have been exceptional to work with. After purchasing, my mom decided to remodel her condo, and I helped with it. I had the pleasure of working with Jim Rector the facilities manager, who is doing a phenomenal job of balancing the workload at a 200+ unit community. He helped us address a few issues that needed to be worked through during the remodel. He was always on time, very communicative, and helped us get everything completed on time before my mom moved in. A big thanks to a great team at Heritage Landing from a son who is relieved to have his mom all moved into a great community! Thanks again!
Nov 16, 2018
Associa Company
I bought a house in Villages of Riverwood close to a month ago. I have not been contacted by anyone from the HOA. I had many questions. Tiffany Reimenschneider has been a wonderful source of information for me. She has been prompt in her responses and I'm sure she has answered some of my questions that were outside of her job responsibilities. Tiffany has kept me from getting frustrated with the lack of HOA information.
Nov 15, 2018
Associa Company
We have been dealing with Carrie Waltman for the last few years now. Majestic Bay HOA was at the point to move providers until we met and began to work with Carrie. She is truly an asset and joy to work with. With her help, our Board has accomplished more in those short two years, than in its history.
Nov 13, 2018
Associa Company
I have only lived in Moss Creek for five months and every time I have asked a question or needed something done on the condo it has been done the day of or the next day. Totally amazing service!

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