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Associa Tennessee

Survey
5.0/5
Sep 29, 2021
Associa Company
Sue Joe Allan, Director of Management Services Associa® Tennessee in Knoxville always exceeds expectations on the speed and effectiveness of her service. For example, yesterday I discovered that we’d been making double HOA payments all year and contacted Sue for advice. Within the hour, she found our error, contacted TownSquare, had our duplicate payment method removed and got a refund issued to us for the overpayments. This is just one example of her outstanding service and commitment to our community. If all your employees have this standard, congratulations. If not, develop a training model based on Sue Allan and your company will enjoy even greater success. And give her a raise!
Survey
5.0/5
May 27, 2021
Associa Company
Morgan Buford is the best community manager that property management has to offer! If she ever were to move from Associa to another company, I would sell my house and move to wherever she goes.
Survey
5.0/5
Feb 23, 2021
Associa Company
Mike Gentry from Kirkwood HOA helped me immensely when I needed to pay fees for an Estate. I had called many times to request information to no avail. Mike was patient, helpful and knowledgeable and made a stressful situation so much better. He definitely deserves the 5 stars I just gave him. Thanks Mike.
Survey
5.0/5
Sep 28, 2020
Associa Company
Nick Hensley again rises to the occasion when some of our community street lights need repair. In our area we have a variety of wild animals that also share our space such as fox, coyotes, deer, possums, etc and it's important that we have adequate lighting to keep these animals away from our living areas. Nick quickly contacts the necessary people in charge of maintaining our lighting and gets things done.
Survey
5.0/5
Aug 13, 2020
Associa Company
Nick Hensley has always gone above and beyond my expectations. He has responded rapidly and has tried his best to address my concerns. I as a new homeowner have had many questions.
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