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Professional Community Management

Apr 24, 2017
Associa Company
I am writing for two reasons: 1) to thank Principal Management (Mark Southall) for assigning Maya Hayes to replace the previous manager over our HOA Windsor Park No. 2.
2) Ms. Hayes has been amazing since taking our HOA. She has worked so hard on getting bids and securing funds on rebuilding the screening wall for our property, communicating with City of Garland our progress of same, parking issues including unauthorized vehicles, landscape issues including getting bids and securing a new landscaper -- all of which were not tended to by the previous manager. Maya is very organized and on top of the needs of our neighborhood. She is very responsive. Our board greatly appreciates her positivity and contributions to help us (our neighborhood) move forward. She provides us with a weekly status report. She is very productive and a great communicator, which is so appreciated. She is wonderful to work with. We are so grateful for all she is and for all she does for our neighborhood. Thank you, PM, for assigning Maya to us. She represents you well, as she is a woman of great character and integrity. Sincerely, Cornelia Cunningham, WPNO2, Garland, Texas
Apr 24, 2017
Associa Company
Jennifer Palau has been a great help for me the past few days! She helped me locate and forward my insurance information to my new mortgage company in a timely and efficient manner.
She also helped order some blue bags for recycling! I am very thankful for the city, my HOA and Jennifer to push this through! Together we can all help take care of our planet one blue bag at a time!

Thank you Jennifer Palau for all of your help!
Apr 24, 2017
Associa Company
Thank you very much for the quick response to my email. It is good to have a management team working for our community. Please note our rep:
Lisa Sewell
Community Association Manager
North Richland Hills, TX 76180
Apr 20, 2017
Google Associa Company
Premier Condominium and HOA Management Company
Associa Company replied on Apr 24, 2017:
John, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community.
Apr 9, 2017
Associa Company
Zach Beasley is very professional and a pleasure to work with. We look forward to working together in the future.
Apr 8, 2017
Associa Company
Thanks to the technician in Indianapolis who returned my truck registration after finding it in the Nora Center lot.
thanks, thanks thanks!
Apr 7, 2017
Associa Company
I am glad to see a red tag on chevy truck left parked on Carmervon drive for the longest time.
If this move was made by the management, it is great. This truck not only was causing for the
traffic on that drive but was also a nuesense Noticed a red sticker on the windshield of Chevy truck on Carmerovon drive. This truck has been there for a long time and not moving since it has a flat. It not only was causing traffic problems on that road, but I also am sure that it was a neusense for snow plowers on snow days. Will be glad to see it moved.
Mar 27, 2017
Associa Company
I am the treasurer of a townhome community and really need to give a shout out in praise of Homeside Properties and their excellent management and impressive new executive leadership.   We were previously self-managed before we made the decision for our community to seek professional management. We definitely made the right decision in going with Homeside 3 years ago.   We were assigned Randall as our manager and he has been superb in his responsiveness; and even more important to us has been  his guidance to ensure that we are doing things legally, having the proper insurance, and choosing the best vendors.   We really never understood the risks to the community as volunteers who were acting in what we thought would be the best interests of the membership.  We had no full appreciation of the intricacies of running a non profit corporation and the many ways we could lose money or put ourselves at risk because we did not want to pay for professional management.    Our decision to go with Homeside has returned our monthly investment many times over both in savings and peace of mind.  

I recently had the opportunity to meet with their new President,  James Arterbury,  who has taken their level of service and the concept of teamwork to even greater heights--I am even more impressed.  Even though he is President, he maintains a hands-on style in working directly with boards as needed, and is very reassuring.  Their bench strength goes far beyond Randall and his knowledge of how to run an association, extending to collections and accounting teams who perform their tasks for us consistently in best practices mode.  Kudos to James, Randall and the entire team at Homeside for making us feel comfortable with professional association management.   Our efforts in managing ourselves cannot even begin to compare with how happy we are today and our past attempts pale in comparison to where we are today in a much stronger financial position thanks to the Homeside team.
Mar 21, 2017
Associa Company
I am very pleased with our manager, Scott and his assistant Mang at the Villa Riviera. They are quick to respond when I have a problem. They are always courteous and can't do enough to help me out.
Mar 16, 2017
Associa Company
I wanted to compliment Teresa Frey at the Grand River, Novi branch, for doing an outstanding job for me in the Maples of Novi complex. She is always responsive, with immediacy, and handles the issue with great professionalism and courtesy. Are you are paying her enough!? ;)

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