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Principal Management Group of Houston

Apr 12, 2017
Associa Company
Linda Le at PMG replied to emails and took appropriate action in a timely manner. Her responsiveness was professional and gave us confidence in PMG's ability to manage our property.
Apr 11, 2017
Associa Company
I have been a homeowner in my community for 11 years, and this year I am embarking on some home improvements so I am having to navigate HOA/Architecture Committee rules, etc and Lea Ann Sample has been AMAZING! Friendly, efficient and informative. If she's not the one in charge of that question/answer, she gets me to the right place! Project management is always time sensitive and she's been on top of her game!
Apr 7, 2017
Google Associa Company
Ericka Slater from 7 meadows keeps doing an excellent & Expediant job on maintaining this property & keeping abreast of issues & addressing them promptly. She is a major asset to our community. Sooooo glad she's on the ball to address all issues in professional manner ! Thx
Associa Company replied on Apr 10, 2017:
Kit Kat, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community. We will share this feedback with our team.
Apr 6, 2017
Google Associa Company
Very clear answers to all my questions
Associa Company replied on Apr 10, 2017:
Dave, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community. We will share this feedback with our team.
Apr 3, 2017
Associa Company
I have lived in Ranch Country since 1993 and we have never had a property manager that worked at trying to get home owners to really take care of their property until recently when Robin Gard became our property manager. I see property that is now being cleaned up and I hope she continues to monitor the appearance and deed restrictions that are being broken. Some property close to me has been completely neglected and yards very trashy. This makes the whole neighborhood look bad and devalues the property. Looking forward to a cleaner Ranch Country since now it seems the deed restrictions are being enforced and monitored by our new property manager. Thanks Robin Gard
Mar 31, 2017
Google Associa Company
To whom this may concern ; I've been living in the neighborhood of spring landing and I had the honor of meeting Katie Ivanics one of your employees doing a routine check of the neighborhood . She was very professional and informational. It was a pleasure talking to her and asking her questions I had . She had an answer for everything, it was great . I must say I'm happy with the service of the company maintaining and serving our neighborhood. Thank you Sincerely; Luis Sauceda
Associa Company replied on Apr 1, 2017:
Luis, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community. We will share this feedback with our team.
Mar 31, 2017
Google Associa Company
Katie Ivanics, CMCA® with Community Association Manager has been an asset. She is the only person that has ever returned my calls and listened to my issues. She worked on my behalf more than I can count and treated me with respect. No one else has treated me this way. I hope she stays employed at CAM because I would be lost without her.
Associa Company replied on Apr 1, 2017:
Tina, thank you for taking the time to rate us! We value your business and appreciate the opportunity to serve you and your community. We will share this feedback with our team.
Mar 29, 2017
Associa Company
March Madness: This was a very exciting time, I enjoyed meeting the managers, listen to there concerns and comments and look forward to working with them.
Mar 29, 2017
Associa Company
Angelica Vigil, Assistant Community Manager, was amazingly superb customer service, and great patience, kindness & caring. She went the extra mile to ensure that everything is set in extreme professional timely manner.
She is the best of the best!!
It’s only fair to honor Angelica, as she significantly exceeded expectation to perform her duties.
She is a priceless and valuable treasure to Associa. People only recognize the value of the company by dealing with such precious individual, as Angelica!!!
Mar 23, 2017
Associa Company
I am on the Board of Directors for the Reserve at Louetta Glen. Since we transitioned to PMG in November 2016, we have been working with Christina Carlucci and Angelica Vigil. While our transition has presented a number of speed bumps (primarily due to the previous management company), my overall experience so far with PMG has been positive. I especially appreciate both Christina's and Angelica's strong communication skills, prompt attention to our community's concerns/issues, and genuine candidness while remaining professional at the same time. I look forward to continuing our work in our community and growing/improving our relationship with Christina, Angelica, and the rest of the PMG staff.

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