Read Reviews

LandArc Property Management, An Associa Company

Survey
5.0/5
Feb 11, 2020
Associa Company
I am the owner of multiple properties in the Village at Midtown Square and Midtown Square ll. One of my property 3257 Newbury PL suffered a water damage originated from the neighbor recently. Going through the fact finding and navigating through insurance claims is a daunting issue. As I felt so exhausted, Mr Savage was appointed as my agent by the management company. My wife and I felt immediately relieved. We knew Mr Savage for years as he helped us with our other properties(3288 Newbury, 3035 Camden, etc). Every single time, the issue was handled perfectly. After he took over our case this time, he constantly communicated with us for updates and strategizing the process. So far, the process is moving forward as planed. We are very happy with the service that you provided. When we as property owner decide which management company to hire, the service always comes first. With employees like Mr Greg Savage, I will do everything I could to keep your company for our community. Feel free to contact me if you have further questions. Sincerely, Dr Cheng Owner of 3257 Newbury Pl
Survey
5.0/5
Nov 26, 2019
Associa Company
I needed some follow up on a file, and Tiffany was very responsive!
Survey
5.0/5
Aug 30, 2019
Associa Company
Karen Erick, the Vendor Mgr. for Claremont has consistently managed our vendors with the very highest level of excellence. She fields complaints about vendor’s shortcomings with amazingly positive results. A word to Karen results in positive vendor response 100% of the time. LandArc is unique in offering a Vendor Manager to it’s clients and it’s hard to imagine one as professional, as responsive and as effective as Karen.
Survey
5.0/5
Aug 1, 2019
Associa Company
I had the most wonderful experience with Annie Driscoll of LandArc , Inc. As a Buyer's Agent, without a formal purchase agreement, I left her a message asking if a fence was allowed in a particular subdivision. This was after calling the Listing Agent who said he could not get information on the Association, nor could he tell me what Association managed the area. My Title Rep found out that LandArc was the company and gave me the number. Annie didn't have to deal with me and I didn't expect to hear back from her as I have not had good dealings with many Associations responsiveness or customer service. Not only did Annie get back to me by e-mail, she called me and sent me the information I was looking for saying if there was anything else I needed, to please let her know. What a wonderful surprise. Annie not only answered my question, she went above and beyond to make certain I had everything I needed to help my client in their decision making. Bravo to Annie and congratulations to LandArc for landing a top notch Community Coordinator. I imagine many problems are thwarted before you ever hear about them because of people like Annie. What a pleasure it was doing business with her as I know my client would be well taken care of if he should decide on one of your communities. Thank you Annie for excellent customer service. You are a tribute to your company.
Survey
5.0/5
Jun 27, 2019
Associa Company
As a contractor, we have partnered with LandArc and their clients for over 15 years. They are great to work with. I have always had an easy open communication with Karen and Rodney so when I needed something they were always there to return a phone call or email. When issues arise, my experience with them is that they work to find the best solution to fix the problem. Looking forward to 15 more years.

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