Read Reviews

LandArc Property Management

Aug 1, 2019
Associa Company
I had the most wonderful experience with Annie Driscoll of LandArc , Inc. As a Buyer's Agent, without a formal purchase agreement, I left her a message asking if a fence was allowed in a particular subdivision. This was after calling the Listing Agent who said he could not get information on the Association, nor could he tell me what Association managed the area. My Title Rep found out that LandArc was the company and gave me the number. Annie didn't have to deal with me and I didn't expect to hear back from her as I have not had good dealings with many Associations responsiveness or customer service. Not only did Annie get back to me by e-mail, she called me and sent me the information I was looking for saying if there was anything else I needed, to please let her know. What a wonderful surprise. Annie not only answered my question, she went above and beyond to make certain I had everything I needed to help my client in their decision making. Bravo to Annie and congratulations to LandArc for landing a top notch Community Coordinator. I imagine many problems are thwarted before you ever hear about them because of people like Annie. What a pleasure it was doing business with her as I know my client would be well taken care of if he should decide on one of your communities. Thank you Annie for excellent customer service. You are a tribute to your company.
Jul 3, 2019
Google Associa Company
Brian Jenkinson, a maintenance technician, came to my condo in response to a water leak in my furnace room. Brian is very knowledgeable and determined the origination of the leak and is in the process of remedying this issue. Brian was respectful of my property and very understanding of my concerns, and he answered my questions.
Associa Company replied on Jul 8, 2019:
Joanne, thank you for taking the time to share your experience working with Brian. We're so happy he was able to help you out! We will share your feedback with Brian and our team.
Jun 27, 2019
Associa Company
As a contractor, we have partnered with LandArc and their clients for over 15 years. They are great to work with. I have always had an easy open communication with Karen and Rodney so when I needed something they were always there to return a phone call or email. When issues arise, my experience with them is that they work to find the best solution to fix the problem. Looking forward to 15 more years.
Jun 26, 2019
Associa Company
I emailed our Community Manager, Rodney Brown and he called me back very promptly and provided the information I needed. He also did a wonderful job facilitating our Annual Meeting last night!
Jun 18, 2019
Google Associa Company
I have had the pleasure of working with LandArc for the past year and a half and I must say, their customer service is impeccable! Greg Kartsonas always has a "can do" attitude and always follows through to make sure that any issues are resolved. Sasha is very professional and always prompt in her responses. They have been a joy to work with!
Associa Company replied on Jun 20, 2019:
Hi Aisha, thank you for taking the time to leave a review for us at LandArc Property Management- Troy. We're happy we could meet your service expectations! We will share your feedback with Greg, Sasha and our team.

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