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Principal Management Group of Houston

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Google
5.0/5
Nov 14, 2019
Google Associa Company
Karimah is the very best! I haven't met the other lady yet. She is so sweet and extremely helpful. I just hope you don't utilize Entouch again. Its horrible service and equally horrible customer service. I opted out yesterday.
Associa Company replied on Nov 15, 2019:
Hi, thank you for your kind words and this wonderful review! We are happy to pass along your comments to Karimah and our team here at Principal Management Group of Houston.
Google
5.0/5
Nov 10, 2019
Google Associa Company
I worked with Francessca she was a great pleasure, she made everything so easy. She was very friendly and hospitable to us and every other guest she was working with. Please keep her and give her a raise $ Would love to see her again for any needs.
Associa Company replied on Nov 11, 2019:
Hi Debbie, thank you for taking the time to leave us and updated review! We're very happy that Francessca provided excellent service to you and your community.
Associa Company replied on Sep 5, 2018:
Hi Debbie, thank you for your kind comments about Francesca and this excellent review. We are happy to pass along your comments to the team here at Principal Management Group of Houston - Houston!
Survey
5.0/5
Nov 5, 2019
Associa Company
To whom it may concern: I’m one of the residents in the neighborhood which Melissa has been managing these past 7 years. It’s November, the month of thanks…so I wanted to thank PMG for having the skill and discernment which enabled Melissa Martin’s employment with you. Whom ever selected Melissa to manage our community, you are awesome! Your discernment allows us to have the MOST WONDERFUL community manager! She keeps our high maintenance community running with professionalism, care, and zeal that we don’t deserve. I’ve lived here before she was on board to manage our neighborhood, and after. Night and day difference! It’s not easy having everyone acting like your boss, yet, she does it with a naturalness which astounds me. Words cannot express how grateful I am to have her be our focal point for everything. I don’t think there are many people like her who can handle the bombardment of demands, complaints, (granted, most of our complaints are self-inflicted problems, or unreasonable at best) ideas, while being tugged in the same amount of directions, yet, still keep us running smoothly. She’s not only great at her job, but also humble enough to know the work load for each major task we have. She facilitated, interviewed, and hired two recent additions to our management staff that made our community even better. These ladies are Kristy & Brandi. Under the selection, guidance, and management of Melissa, who takes directions from our board, we have an amazingly productive team. I also wanted to mention, though rather belated, my appreciation of Jennifer Williams who was also part of our community. She was a caring member of our neighborhood. Always going above and beyond to help us. She’s a bright ray of sunshine to our community and a rather GLOOMY day when she announced her promotion. She deserved the promotion! However, I, selfishly, didn’t think she should have said yes to it because it meant her leaving us. At the end of the day, our loss is another community’s gain, and I sincerely HOPE they appreciate her. She’s a GEM! Please recognize these wonderful women you have on your staff. THEY’RE INVALUABLE to the neighborhood which I live and whichever neighborhood Jennifer Williams is, at the moment. Thanks for your time, and cheers. Kim

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Management Services

We help manage homeowner associations and communities of all sizes by doing everything from negotiating service contracts and communications to fee collections and financial reporting.

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