Associa Community Association Services of Indiana

My company Lawnco has worked with CASI for many years as a vendor. They have a really friendly staff and a great group of managers. Carmia Sciotto is one of the best property managers I have worked with at CASI. She is very knowledgeable, communicates well and cares about her communities, the residents, and just as importantly the Vendors (Contractors) that serve the HOAs. What I like the most about Carmia... Instead of just telling you what to do, She asks you questions and your opinions for a solution to a problem or concern. She makes you feel included in the process and more like a partner instead of an employee. This allows the back and forth communication needed to solve issues in a timely manner. I really appreciate all her hard work, I know her job isn't easy. Matt P. Lawnco

I was pleased to see such a quick response from Kim Ocasio this am after submitting an Architectural Request Change form just last night. I hope the urgency Kim showed works its way through this entire process!

Our condominium community has always had an onsite manager and maintenance. When cost factors compelled us to engage an offsite management company, owners experienced major adjustments. Tammy Lamartz, whom Associa assigned to liaison with our complex, has been a constant source of support, information and help throughout. She has been professional as well as personable … giving her full attention and time to our questions and problems. Ms. Lamartz is unfailingly responsive .. which has greatly eased owner transition.