Community Association Services of Indiana

We would like to commend Kyle for his thorough, professional & approachable manner in working with our HOA. He has only been with our group for 2 months but he has already done more and communicated with us more than others! We have told him of our appreciation but we would like to make this known to others. THANK YOU KYLE AND ASSOCIA! ~ Jan Woods

As always Jennifer has approached this matter with the utmost degree of professionalism....

I would like to thank Ron for being thorough, kind and going above what I expected with help regarding clarification of out HOA payment. I noticed that our check had not cleared through our bank by the 14 of the month & I had mailed it on the 28th of the previous month, I called Ron to check so that we would not be charged a late fee. He looked up our account and assured me that it had cleared with Associa on the 5th. He also explained that we could have Direct Debit so that we would not have to worry about payments getting lost in the mail. I explained that I did not have a way to scan the voided check so he offered to do it for me! I was able to meet him at the office and personally hand him our information. He sent a confirmation email that it was set up for beginning next month by the time I drove home. I truly appreciated Ron taking the time to explain different things with billing & taking extra time to be so helpful. Many places do not have excellent customer service but you certainly do!