Canyon Gate

As a Realtor, it is refreshing to know that you can team with an HOA company during a transaction to make the transaction as smooth as possible; Fran did just that during a transaction issue she assisted me with. She was friendly, knowledgeable and professional.

I became the President of Carson Grande Homeowners' Association at the beginning of this year, 2019. When I took over it was apparent that our Association was facing many difficulties, including problems with drainage systems, long-deferred maintenance of common area irrigation systems and common area lighting. Some homes were in danger of flooding during substantial rains and one home was already suffering flooding of a back patio and garage. We were fortunate that our Associa community manager, Fran Pawlak, came on the scene at the same time as I did. She has been instrumental in helping us get on top of our many problems. She is dedicated to her work, diligent and skilled in dealing with people, sometimes very difficult people. I have been impressed with how organized she is and her ability to identify and solve problems. She is decisive and likes to get things done. She has been very hands-on in visiting our community to get a clear grasp of issues. She works closely with HeadsUp crews and management to ensure that our landscaping services are the best. She prepares our Board agenda and helps ensure we have productive meetings. She has high intelligence and leadership qualities which have helped us greatly. We are extremely happy with her work and her unstinting support. We want Associa/Canyon Gate to keep her here forever!

I had a few occasions to ask questions and raise some concerns even before we closed on our new home. I always received a quick courteous reply. I was also always asked if I needed more assistance. It was a pleasure doing business with you.