Canyon Gate

I sent an email to Canyon Gate a couple of days ago after a frustrating experience with the app Town Square, I could not find their phone number anywhere. I received a very quick response from Rosemary Chabala, wow, she not only listened to my frustration but she gave me good direction of how to avoid further billing problems. She also sent me a follow up email with direction. I resolved the issue and don't anticipate further problems. What a pleasure, someone who listened and helped. Most importantly she was never defensive, which she could have been given my attitude at the time. She just helped me!! what a concept. Good job Rosemary!!

Donna Chavez has been my contact with the HOA. Every conversation has been polite, helpful and kind. Wish all your employees were like Donna. I have spoken to a few that were sarcastic in tone. I sure these particular employees know your rules by heart, but I don't nor do all of your clients. A little kindness in upstanding goes so much further. Thanks Donna, it has been my pleasure to have met you, I wish you the best.

Rosemary Chabala recently took over the management of Montecito Estates. We are the company that maintains the pool and spa at Montecito. I had the pleasure of meeting Roe in person and she is very pleasant, both in person and on the phone. We look forward to developing a good, working relationship with her.