Association Services of Florida, An Associa Company

i have several homes in Oakridge. Elizabeth Sierra has been such a big change! she is very helpful and very professional. not to mention she is quick to respond and resolve problems.

Yesterday I visited the Associa Miramar office feeling quite disgruntled and frustrated. However, as soon as I entered the door, I was met with such a bright and beautiful smile from Belkis at the front desk that I felt it would not be appropriate to lash out at her for being ignored by and not feeling valued by Associa. She patiently listened and sympathize. Then she attempted to get me connected with the perfect representative to assist me. The administrative assistant who handles my community was out at the time, it seems, and that's when Belkis decided to handpick the very cordial, professional, and knowledgeable, Joanne. She greated me quite pleasantly, assertively and with concern in her voice. I explained my situation to her and she jumped into action immediately. She was amazing. I left Associa feeling as pleased as punch for the wonderful customer service I received by both ladies who worked expeditiously to give my concerns their full attention. When I was leaving, I then realized that Joanne had actually been on her way to lunch but had taken the time to help me nonetheless. I truly appreciate this experience. Hopefully others at Associa are making or will make the difference in the residents' lives and for the company by providing this kind of exemplary service. Thank you.

I have been assisting one of my clients in the process of selling their home. i have made several contacts with Elizabeth Sierra , the Oakridge Manager and she has been very Professional and efficient. Ms. Lizz Rodriguez from the Estoppel Dept was also very sweet on the phone. I am an Attorney and working with both of these ladies was very pleasing.