01 / Our service offerings

How we serve communities in Tennessee

Find out how we can help bring your community’s vision to life.

Helping your association accomplish more

A prosperous community needs a reliable partner that pays attention to the big picture as well as the small details. We deliver the world-class management experience and services you want with consistency and care.

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Maintaining your community like it’s our own

The ongoing upkeep of your community protects your safety, well-being, and property values.

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Leverage our real estate management services network

No matter your needs, our local experts can connect you to industry-leading professionals and solutions to guide you through the sales, leasing, and management process from beginning to end.

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Signature services that streamline operations

Major developers consistently turn to us because we deliver exceptional service, competitive pricing, and an unmatched suite of programs and services.

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Financial security you can trust

We employ the tightest financial standards across a wide range of offerings.

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Bringing industry-leading technology solutions to you

Associa Tennessee takes a leadership approach to technology—with your data security always top of mind.

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Lift the liveliness of your neighborhood

Our dedicated lifestyle directors design engaging programs for all community types so that neighbors can connect.

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02 / Why choose Associa Tennessee
Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

Associa community

Community

We offer complete turnkey management services and an array of solutions and resources to provide nothing short of an exceptional experience for your residents. Our team also contributes to a variety of local and national organizations that enrich the communities in which we live and work.

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03 / Leadership

Meet your leadership team

Mary Herrick, CMCA®
Mary Herrick, CMCA®
President
John Hensley, PCAM®, CMCA®, AMS®, ARM
John Hensley, PCAM®, CMCA®, AMS®, ARM
Vice President of Business Development
Michelle Laurie
Michelle Laurie
Vice President of Operations
Jeanette Riley
Jeanette Riley
Director of Rentals
Crystal Griffin, CMCA®
Crystal Griffin, CMCA®
Nashville Director of Community Management
Nina Hutchinson
Nina Hutchinson
Knoxville Director of Community Management
Nathan Howard
Nathan Howard
Director of Associa On Call
Nancy Hastings, CMCA®, AMS®, PCAM®
Nancy Hastings, CMCA®, AMS®, PCAM®
Senior Vice President, Operations
Stephanie Skelley, CMCA®, AMS®
Stephanie Skelley, CMCA®, AMS®
Regional Vice President
Jeff Thornton
Jeff Thornton
AOC Regional Director Field Services
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04 / Contact

Office information

Contact information
Areas served
Memberships & affiliations
Other offices
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05 / Associa Tennessee in action

What people say about us

Read direct feedback from the clients and communities we serve.

See all reviewsWrite a review

“We've had an excellent experience with Associa and they've always addressed any concerns in a timely manner."

Robert W.

Review Stars
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06 / Community success stories

See the difference we make in Tennessee

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Chattanooga, TN

Associa Tennessee Achieves 100% Collection of Community’s Receivables in Seventeen Months

When Associa Tennessee partnered with the community, the receivables were $116,662. The high amount was due to the transition from former management to new management, inconsistent prior collection practices, slow pay accounts, and fewer accounts set up for direct debit.

View our solution
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07 / News & events

Latest news

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08 / Career opportunities

We’re dedicated to the very best

At Associa Tennessee, we’re always looking for top talent. If you value family spirit and strive to push the envelope with great customer service, you should consider joining our team.

Join our team
09 / Social media

Spotlight

Associa People
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Associa @associa - 10h

Associa Arizona recently named Ashely Mayer as director of business development. Welcome aboard!

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Associa @associa - 10h

Thank you for your business. We are honored to have clients like you.
#associa #community #happy

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Associa @associa - 10h

Need some ideas for dinner this week? Check out these slow cooker recipes from our #AssociaFamilyCookbook

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Associa People
Associa logo icon

Associa @associa - 10h

Associa Arizona recently named Ashely Mayer as director of business development. Welcome aboard!

  • Upload Icon
  • Heart Icon
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Associa logo icon

Associa @associa - 10h

Thank you for your business. We are honored to have clients like you.
#associa #community #happy

  • Upload Icon
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Associa @associa - 10h

Need some ideas for dinner this week? Check out these slow cooker recipes from our #AssociaFamilyCookbook

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Associa People
Associa logo icon

Associa @associa - 10h

Associa Arizona recently named Ashely Mayer as director of business development. Welcome aboard!

  • Upload Icon
  • Heart Icon
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Associa logo icon

Associa @associa - 10h

Thank you for your business. We are honored to have clients like you.
#associa #community #happy

  • Upload Icon
  • Heart Icon
Associa logo icon

Associa @associa - 10h

Need some ideas for dinner this week? Check out these slow cooker recipes from our #AssociaFamilyCookbook

  • Upload Icon
  • Heart Icon
Associa People
Associa logo icon

Associa @associa - 10h

Associa Arizona recently named Ashely Mayer as director of business development. Welcome aboard!

  • Upload Icon
  • Heart Icon
Associa Arizona banner
Associa logo icon

Associa @associa - 10h

Thank you for your business. We are honored to have clients like you.
#associa #community #happy

  • Upload Icon
  • Heart Icon
Associa logo icon

Associa @associa - 10h

Need some ideas for dinner this week? Check out these slow cooker recipes from our #AssociaFamilyCookbook

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  • Heart Icon
10 / Resource center

Get the latest educational content and industry news

Our latest ebookSee more resources
Tablet held showing Associa E book a handbook for new hoa residents