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Associa’s Colleen Burnsed to Speak at Smart CommunicationsTM INNOVATE Conference

May 07, 2019

Dallas, TX – May 7, 2019 – Associa, the industry’s largest community management company, is proud to announce that Colleen Burnsed, Associa director of SalesForce administration, is slated to present at Smart Communications’ INNOVATE 2019 Conference at the Four Seasons Hotel Miami in Miami, Florida on May 13-15. 

As the only industry event of its kind, INNOVATE brings in speakers and attendees from around North America to an environment focused on making digital transformation smarter, including promoting business strategies and techniques by implementing cutting edge digital sales interactions. Ms. Burnsed’s session will highlight how a document generation solution built to scale with changing business needs, technology advancements, and growing customer expectations can increase efficiency, reduce risk, and improve the bottom line. Attendees will get an inside look at how this process is occurring within Associa.

“Colleen’s SalesForce expertise along with her understanding of how that applies in our business helps us provide the best services possible for our customers,” stated Sean West, Associa senior vice president of sales. “INNOVATE is an industry-leading conference and we are proud that Colleen’s resilience, creativity, and hard work were recognized, and that she has been invited to represent Associa and the industry as well as educate others about SalesForce, customer communications, digital interactions, and how it is implemented at Associa.”

About Associa

With more than 200 branch offices across North America, Associa delivers unsurpassed management and lifestyle services to nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 40 years, Associa has provided solutions designed to help communities achieve their vision. To learn more, visit www.associaonline.com.

About Smart Communications

Smart Communications™ is the leading cloud-based platform for enterprise customer communications. As the only cloud solution ranked as a Leader in Gartner’s Magic Quadrant for Customer Communications Management, more than 350 global brands – many in the world’s most highly regulated industries – rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMMTM, SmartCOMMTM for Salesforce, and SmartDXTM. To learn more, visit smartcommunications.com.

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