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Associa Leads the Community Management Industry in Innovation

September 04, 2013

Dallas, TX - Associa Access Upgrades Make Life Easier for Communities and Homeowners

Associa,  North America’s largest community management services firm, leads the  industry in innovation and technology.  Today, the company launches a  series of improvements to Associa Access focused on making life easier  for customers.

“Our homeowners and boards are looking for more  service, more value and more of what they need,” said John Carona, CEO  and President of Associa.  “That’s why Associa offers management  services and lifestyle products that go beyond what they will find  anywhere else.”

Associa listened to their clients and redesigned  the homeowner, board and attorney portals.  The updated Associa Access  portals not only offer a new, cleaner look with easy-to-use navigation  and single sign-on capabilities, but they feature online payments,  real-time profile updates and the ability to view status reports  securely and efficiently.  Homeowners, board members and association  attorneys now have 24/7/365 online access to essential HOA account and  association information.

“As acommunity management  firm, we want to improve life, and make it easy for our clients,” said  Juan Fontanes, Associa’s Chief Information Officer.  “The improvements  made to our homeowner, board and attorney portals do exactly that.”

For board members, the new Associa Board Access  features include real-time financial reporting and management tools.  All boards currently on C3 software will receive Board Access free of  charge beginning with the September 4 launch. Integrated with C3, board  members can review financials, covenants and work orders. The  single-login feature allows them to move between community and homeowner  view without logging in again.

On Associa Homeowner Access,  homeowners can access their HOA account information and check  balances.  With a single click, they can make an online payment or  schedule recurring payments. The improved homeowner portal also features  real-time updates to contact information and access to request a work  order or check the status of a work order.

The updated Associa Attorney Access offers community association attorneys secured access to needed information for the communities they represent.

“Associa  is the industry leader because our clients are our priority. We are  committed to delivering unsurpassed services and going beyond what is  expected,” Carona said.

Building and managing successful communities for more than 35 years, Associa is the worldwide leader in community management with over 9,000 employees operating more than 170 branch offices in the United States, Mexico, Canada, the United Arab Emirates and South Africa. Based in Dallas, Texas, our industry expertise, financial strength, and innovation meet the unique needs of clients across the world with customized services and solutions designed to help communities achieve their vision. To learn more about Associa and its charitable organization, Associa Cares, go to www.associaonline.com or www.associacares.com.

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