No other management company dedicates the time and resources to employee and client education as M & C and Associa.
Our managers are...- Trained and certified by Community Associations Institute (CAI) or the California Associa of Community Managers (CACM).
- Required to maintain these certifications and continue their education throughout their career.
- Receive and read trade magazines circulated by the Executive Council of Homeowners (ECHO), CAI, and CACM, keeping them current on all changes in law.
- Regularly attend training sessions and luncheons sponsored by trade groups, HOA law firms, and other trade specialists.
Board Training SeminarsOnce a quarter, M & C offers FREE training to all of our Board Members. We invite the industry's best professionals (lawyers, insurance specialists, accountants, reserve preparers, and many more) to educate our clients on the everchanging practices and laws of homeowners associations.
Homeowner TrainingLiving in a community association requires different responsibilities for every homeowner. M & C offers several opportunities for homeowners to learn what it means to live in a community association in Northern California. The more your homeowners know and understand about community associations, the better run your community.
Online ForumsWe admit it, we don’t know everything. That’s why every manager in every Associa company uses the Manager’s Musings Forum provided by Associa. The forum is a place for managers to broadcast any question across the country and receive answers from the industry’s best managers. There is no community issue that we can’t handle.
Associa UniversityM & C Association Management Services is committed to providing our clients with the property management industry's best-trained staff. Associa University (AU) makes that a reality; no other management company dedicates the time and resources to employee education as Associa. The comprehensive professional development program for community and homeowners’ association management provides our professionals — and homeowners and Board members — with online, on-demand courses tailored specifically to best practices established by Associa and recognized throughout the industry.
Created in conjunction with the Professional Management Development Program (PMDP) of the Community Associations Institute (CAI), AU helps ensure our team members achieve the highest levels of management accreditation of any company in the country, with a curriculum which includes:
- Customer service
- Leadership development
- Managerial issues
- Negotiation
- Financial preparation for board meetings
- Career development
