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HRW Fine-Tunes Focus on Client Service
Promotes Three Community and Educated-Minded Leaders
Raleigh, NC June 17, 2010 - HRW, an Associa company, leads by example and promotes three leaders who have quickly exemplified HRW’s commitment to serving communities and homeowners.
“It makes my job so fun to reward employees who take seriously their commitment to excellence through great client service and education,” said Cathy Wade, President of HRW. “Working well together and helping everyone succeed is the only way to conduct business, in our office or our neighborhoods.”
Sabrina Summerall, promoted to Customer Care Director
Although Summerall has been with HRW for just a year, she has made a major impact with clients as well as internal processes. She joined the Customer Care team after moving to North Carolina from Florida where she worked on-site at a condominium association for seven years. She holds her Florida state license for association management, recently passed the M-100 Essentials of Community Association Management and is working towards her Certified Manager of Community Associations (CMCA) certification through Community Associations Institute (CAI).
Cynthia Celli, promoted to Senior Community Manager, CMCA
Celli joined HRW after relocating from New York. Prior to her promotion to Community Manager in mid-2007, Celli served as an Assistant Community Manager for a year, assisting with several condominiums and townhome associations. Her past work experience includes time in the insurance, hotel and transportation industries. She also has a strong customer service background and experience in accounting. She is working to obtain the Professional Community Association Manager (PCAM) designation through CAI.
Mike Talmarkes, promoted to Senior Community Manager, CMCA
Talmarkes has enjoyed the property management industry for five years. He began in Maryland by managing 12 communities and moved to North Carolina and HRW in 2007. He holds a Bachelors Degree in Environmental Sciences and a post graduate Certificate in Education. He is also pursuing the PCAM designation through CAI.
The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. To earn the PCAM designation, a community manger must maintain his CMCA certification, the AMS (Association Management Specialist) designation, pass six related courses through CAI, among numerous other items.
HRW, Inc., provides community association management and developer services to Raleigh and the greater surrounding areas. Since 1982, its sole focus has been to deliver performance that enriches communities and enhances the lives of the people it serves. To learn more, please visit www.hrw.net.
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About Associa
Building successful communities for more than 30 years, Associa is the leader in community association management and serves its clients with local knowledge, national resources and comprehensive expertise. Based in Dallas, Associa and its 5000 employees operate more than 100 branch offices in the United States and Mexico. To learn more about Associa and its charitable organization, Associa Cares, go to www.associaonline.com and www.associacares.com.
Media Contact
Carol Piering
Director of Public Relations
214-953-3009 x5680
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